-
Description
-
Shipping Policy
-
BROWN 15th ANNIVERSARYLINE FRIENDS BROWN PLUSH OSITOY
Derived from the Spanish word osito meaning ‘little bear’
and combined with toy,
Ositoy captures the charm of ‘a small, lovable bear’.
Just as a tiny companion bear can become
a symbol of comfort and peace,
BROWN’s 15th anniversary limited suede edition
is here to bring gentle warmth into your everyday life.
Product Info
Option brown-
Weight: 120g
Product size: 135*225*100 (mm) - Material: Outer: 100% polyester, Filling (cotton): 100% polyester
Notice
-
Due to the nature of handmade dolls, there may be slight differences in size and shape for each individual, and the impression may be slightly different.
The joints of doll arms and legs naturally loosen with use, so new products are assembled somewhat tightly. Furthermore, the low temperatures of winter may affect the joint movement of new products. While it may feel a bit stiff at first, applying force and slowly turning it several times will gradually smooth out the joints.
Due to the nature of suede fabric, joint movement may feel stiff due to friction. For easier operation, grasp and turn the joints on both sides. -
This product is not a toy.
Be careful not to allow children, infants, or pets to suck or bite the product.
There is a risk of damage if this product is placed together with sharp products.
Do not disassemble the product arbitrarily or use it for any other purpose.
Avoid using or storing the product in places with high temperature and humidity.
Be careful not to get the product wet.
There is a risk of damage to the product if it is dropped from a high place or subjected to impact.
Use other than intended is prohibited.
We are not responsible for damage or defects caused by user negligence.
- LINE FRIENDS SQUARE Co., Ltd.
- Business Registration Number
- 545-87-03194
- Online Sales Registration Number
- 2024-Seoul Jung-gu-1776
- CEO
- Kyo Chul Koo
- Business Location
- LINE FRIENDS SQUARE, 3F, 43 Myeongdong-gil, Jung-gu, Seoul
- Customer Center
-
Operating hours: Mon-Fri 9am – 6pm / Lunch time 12pm – 1pm KST
(Closed on Saturdays and public holidays)
[[email protected]]
- [International Shipping Provider / Shipping Fee]
- · Shipping Provider: DHL
- · Shipping Fee: Varies based on the destination country and the size/weight of the order.
- · Shipping Restrictions: Certain countries/regions may not be eligible for delivery.
(e.g., conflict zones, countries with low duty-free thresholds, or regions with complex logistics.) - [Shipping Regions]
- • Africa : Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Chad, Comoros, Congo-Brazzaville, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Nigeria, Cameroon, Réunion, Rwanda, São Tomé&Príncipe, Senegal, Seychelles, Sierra Leone, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe
- • Asia : Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, Timor-Leste, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam
- • Europe :Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man , Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, St. Helena, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
- • North America : Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Canada, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts&Nevis, Sint Maarten, United States, British Virgin Islands
- • South America : Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, St. Lucia, St. Martin, St. Vincent&Grenadines, Suriname, Trinidad & Tobago, Turks & Caicos Islands, Uruguay, Venezuela
- • Oceania : Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis & Futuna
- [Order Cancellation]
-
Order cancellation is only possible before the “Preparing for Shipment” begins.
How to Cancel: [My Page] > [View Order Status] > Cancel.
If the “Cancel” button is not visible, it means the shipping process has already started, and the order cannot be cancelled.
The shipping process may take 1–3 business days, depending on order volume and warehouse conditions.
Please understand that providing an exact schedule for each individual order is difficult as shipping schedules may vary.
Modifying Orders: If you wish to change options, quantities, or the shipping address, please cancel your existing order and make a new purchase. - [Exchange/Return Shipping Fee]
- Exchange shipping fee: round trip 6,000 won
Return shipping fee: round trip 6,000 won / one way 3,000 won
If the specifications are exceeded, additional shipping charges may apply.
For exchanges/returns due to product defects or delivery errors, we will cover the shipping costs. - [How to apply for exchange/return]
- Please contact us through Channel Talk or Customer Center at the bottom of the site.
- [Exchange/Return Period]
- Exchange/return is possible within 7 days from the date of receipt of the product. (If the exchange product is out of stock, it will be returned)
However, if the product is different from the advertised content or is defective or performed differently from the contract, exchange/return is possible within 3 months from the date of receipt of the product and 30 days from the day the fact was recognized or could have been known. - [If exchange/return is possible]
- If the exchange/return request is made within 7 days from the date of receipt of the product due to the customer’s simple change of mind
If the delivered product is different from the information provided in the order history and product page
If the delivered product is broken/damaged or heavily contaminated - [If exchange/return is not possible]
- If 7 days have passed since the date of receipt of the product when requesting an exchange/return due to the customer’s simple change of mind
If the product is damaged or damaged due to customer carelessness
If the value of the product, etc. has decreased significantly due to use or consumption
If the value of the product has decreased significantly over time to the extent that resale is difficult
In the case of products such as food, stationery, toys, small home appliances, etc. whose product value is damaged when the package is opened
If the returned product is missing components (home appliance accessories, free gifts, etc.)
Other cases that fall under restrictions on consumer subscription withdrawal as prescribed by the Act on Consumer Protection in Electronic Commerce, etc.
- LINE FRIENDS SQUARE Co., Ltd.
- Business Registration Number
- 545-87-03194
- Online Sales Registration Number
- 2024-Seoul Jung-gu-1776
- CEO
- Kyo Chul Koo
- Business Location
- LINE FRIENDS SQUARE, 3F, 43 Myeongdong-gil, Jung-gu, Seoul
- Customer Center
-
Operating hours: Mon-Fri 9am – 6pm / Lunch time 12pm – 1pm KST
(Closed on Saturdays and public holidays)
[[email protected]]
-
Weight: 120g